
4-2
EN
Rosemount Inc
TABLE 4-2. Hardware diagnostic messages
Symptom
Potential
Source
Corrective Action
Transmitter
Does Not
Communicate
with HART
Communicator
Loop Wiring
• Check the revision level of the transmitter device descriptors
(DDs). The communicator should report Dev v5, DD v2.
• Check for a minimum of 250 ohms resistance between the
power supply and HART-based communicator connection.
• Check for adequate voltage to the transmitter. If a HART-
based communicator is connected and 250 ohms resistance
is in the loop, the transmitter requires a minimum of 12.0 V at
theterminalstooperate(overentire3.75to23mA
operating range).
• Check for intermittent shorts, open circuits, and multiple
grounds.
• Specify the transmitter by tag number. For certain non-
standard transmitter installations, specify the transmitter tag
number to initiate communications.
High Output
Sensor Input
Failure or
Connection
• Connect a HART-based communicator and enter the
Transmitter test mode to isolate a sensor failure.
• Check for a sensor open or short circuit.
• Check the process variable to see if it is out of range.
Loop Wiring
• Check for dirty or defective terminals, interconnecting pins,
or receptacles.
Power
Supply
• Check the output voltage of the power supply at the
transmitter terminals. It should be 12.0 to 42.4 V dc (over
entire 3.75 to 23 mA operating range).
Electronics
Module
• Connect a HART-based communicator and enter the
transmitter status mode to isolate module failure.
• Connect a HART-based communicator and check the sensor
limits to ensure calibration adjustments are within the sensor
range.
Erratic Output
Loop Wiring
• Check for adequate voltage to the transmitter. It should be
12.0 to 42.4 V dc at the transmitter terminals (over entire
3.75 to 23 mA operating range).
• Check for intermittent shorts, open circuits, and multiple
grounds.
• Connect a HART-based communicator and enter the Loop
test mode to generate signals of 4 mA, 20 mA, and user-
selected values.
Electronics
Module
• Connect a HART-based communicator and enter the
Transmitter test mode to isolate module failure.
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