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Avocent® Universal Management Gateway ApplianceInstaller/User Guide

4...Avocent® Universal Management Gateway Appliance Installer/User GuideIPv4 and IPv6 supportThe appliance supports dual stack IPv4 and IPv6 protoco

94...Avocent® Universal Management Gateway Appliance Installer/User GuideTo modify or delete a defined network:1. From the sidebar, click Firewall

Administration...95Hosts TabTo add a host:1. From the sidebar, select Network - Hosts.2. Click Add to add a new host.3. Enter a name to represent th

96...Avocent® Universal Management Gateway Appliance Installer/User GuideServicesService definitions represent programs and network traffic by their

Administration...97Services TabTo create a service definition:1. From the sidebar, click Firewall and NAT, then click the Services tab.2. In the Se

98...Avocent® Universal Management Gateway Appliance Installer/User Guide2. In the User Defined Services table, check the box next to the service yo

Administration...99NOTE: In this context, the nearest IPis the one belonging to the same network or the closest routable IPona different network.N

100...Avocent® Universal Management Gateway Appliance Installer/User GuideNumber Description5Outgoing NATon an inside interface.6Outgoing NATon an

Administration...101happens before filtering when traffic is entering the appliance and filtering happens beforetranslation when traffic is exiting

102...Avocent® Universal Management Gateway Appliance Installer/User GuideNumber Description7Incoming NATon an inside interface before input filter

Administration...103To modify or delete a NATPolicy:1. From the sidebar, click Firewall and NAT, then click the Policy tab.2. Under the Defined NA

Product Overview...5configure site-specific probe and answer strings. Auto discovery can also be configured throughthe DSView™ software.Supported SP

104...Avocent® Universal Management Gateway Appliance Installer/User GuideNOTE: Valid names must be between 3 and 40 alphanumeric characters.4. Use

TargetsWhen logging into the appliance, the Targets tab is the default view. The Targets tab view consistsof a sidebar and the Targets table.NOTE: The

106...Avocent® Universal Management Gateway Appliance Installer/User GuideStatus Value DescriptionIn Use Session is activeUpgrading Session is upgra

Targets...107To view and control the SP's indicator LED:1. Click an SP name.2. Click the System tab. The system information window appears and

108...Avocent® Universal Management Gateway Appliance Installer/User GuideDestination Type Session ButtonServer OS Graphical KVM Virtual KVM/MediaSe

Targets...109Sessions Page Access 2To close an SP Access session:1. From the Sessions page, click the box next to the session you want to close.2.

110...Avocent® Universal Management Gateway Appliance Installer/User GuideThe correction time is the number of milliseconds the SP/server will wait

Targets...111To improve session performance:1. In the KVM viewer, click Tools-Automatic Video Adjustment to calibrate the A/D converter tothe video

112...Avocent® Universal Management Gateway Appliance Installer/User Guide• Rapidly opening and closing full-screen windows = 30-70 pkts/sec (avg. 2

Targets...1132. Click the Upgrade, Reboot, Reset HWOvercurrent Protection, Restore Factory Defaults andBrowser buttons as desired.NOTE: The power c

6...Avocent® Universal Management Gateway Appliance Installer/User Guide

114...Avocent® Universal Management Gateway Appliance Installer/User Guide4. Select the outlets you want to configure and click Edit. You can change

Targets...1154. Select the sensors you want to configure and click Edit. You can configure a sensor’s Nameand Unit as well as its High Critical, Hig

116...Avocent® Universal Management Gateway Appliance Installer/User Guide

Sensors and EventsSensorsFrom the sensors tab, you can view the name, value, time and location for an external sensorconnected to the appliance. In ad

118...Avocent® Universal Management Gateway Appliance Installer/User GuideCPU and disk usageCPU and disk usage are system alerts.

AppendicesAppendix A:Technical SpecificationsCategory ValueAutosensing PortsNumber 8 or 40Connectors RJ-45DimensionsForm Factor 1 U-rack, mountableLe

120...Avocent® Universal Management Gateway Appliance Installer/User GuideCategory ValueRatingAmbient Atmospheric Condition RatingsTemperature 0-50°

Appendices...121Appendix B:Installation ChecklistYou can print and refer to the following checklist to assist you with installing the appliance and

122...Avocent® Universal Management Gateway Appliance Installer/User GuideNumber Installation Step9Physically connect KVM, serial or PDUtargets to

Appendices...123Appendix C:Forgotten PasswordIf locked out of all administrator accounts, contact technical support with the appliance serialnumber

InstallationBefore installing your Avocent® Universal Management Gateway appliance, refer to the followinglist to ensure you have all items that shipp

124...Avocent® Universal Management Gateway Appliance Installer/User GuideAppendix D:Booting from the NetworkIf you're experiencing issues wit

Appendices...125Appendix E:Creating an SPFileIn order to have the appliance import a list of service processors, you must create a file containing

126...Avocent® Universal Management Gateway Appliance Installer/User GuideAppendix F:Troubleshooting SPsIf you cannot discover or manually add an S

Appendices...127Appendix G:Appliance TroubleshootingLAN performanceIf you're experiencing issues between the appliance and the network, issue

128...Avocent® Universal Management Gateway Appliance Installer/User GuideBridge groupsWhen creating a bridge group inside of the appliance, there i

Appendices...129Appendix H:Troubleshooting From the Appliance ShellThe appliance shell is a powerful tool for advanced troubleshooting and debuggin

130...Avocent® Universal Management Gateway Appliance Installer/User Guideif [$# != 3 ]thenecho "Usage monitorNETSTAT.sh sleep topN sortQ"

Appendices...131Appendix I:IPMasquerading for 1-to-1 NATTo set up a 1-to-1 NAT, you will first need to create a virtual public interface. The virt

132...Avocent® Universal Management Gateway Appliance Installer/User GuideAppendix J:Firewall and NATConfiguration ScenariosFirewall and NATscena

Appendices...133NOTE: Use eth0 for outside and priv for inside.Setting Up Firewall Interfaces4. Click Networks to add a network definition that will

8...Avocent® Universal Management Gateway Appliance Installer/User GuideBracket Connections for Rack Mount ConfigurationRack mount safety considerat

134...Avocent® Universal Management Gateway Appliance Installer/User GuideAdding a Network Definition5. Click Policy to add an outbound NATPolicy b

Appendices...135Appendix K:SNMPConfigurationAn administrator can access the snmpd daemon on the appliance to add the appliance to anenvironment as

136...Avocent® Universal Management Gateway Appliance Installer/User GuideAppendix L:Video ResolutionThe following table lists the video resolution

Appendices...137VideoResolutionStandard WidescreenStandard1024 x768Standard1280 x1024Standard1600 x1200Widescreen1280 x 800Widescreen1680 x1050Wides

138...Avocent® Universal Management Gateway Appliance Installer/User GuideVideoResolutionStandard WidescreenStandard1024 x768Standard1280 x1024Stand

Technical Support SiteIf you encounter any installation or operational issues with your product, check the pertinent sectionof this manual to see if t

About Emerson Network PowerEmerson Network Power, a business of Emerson (NYSE:EMR), delivers software, hardware and services that maximizeavailability

Installation...9should be marked. Use a 3/16-inch drill bit to drill guide holes at the marked positions. Using1/4 inch by 1 inch hex lag screws (no

10...Avocent® Universal Management Gateway Appliance Installer/User GuideThe following is a list of important safety considerations that should be r

Installation...11CAUTION: This appliance contains an internal battery that is used for the real-time clock. This battery isnot a field replaceable i

12...Avocent® Universal Management Gateway Appliance Installer/User GuideRear of the ApplianceNumber Description1 Power supplies.2 Power Indication

Installation...132. Use a UTP crossover cable to connect the devices to the appliance, using an adaptor, ifnecessary.NOTE: To comply with EMC requir

Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or service marks of Emerson ElectricCo. Avocent, the Avocent logo, Cy

14...Avocent® Universal Management Gateway Appliance Installer/User GuideUMIQModule ConfigurationThe UMIQ-v1 module has a single RJ-45 port to conn

Installation...15• The LED illuminates green when the appliance is turned on and operating normally.• The LED blinks green when the appliance is boo

16...Avocent® Universal Management Gateway Appliance Installer/User GuideThe terminal settings are 9600 bits per second (bps), 8 bits, 1 stop bit, n

Installation...17Typical Avocent® Universal Management Gateway Appliance ConfigurationNumber Description Number Description1 Power supplies 11 DSVie

18...Avocent® Universal Management Gateway Appliance Installer/User GuideNumber Description Number Description2 Ethernet connection 12 Remote authen

Installation...19To use SSH to connect to a target through a serial port:For this procedure, you need the username configured to access the serial p

20...Avocent® Universal Management Gateway Appliance Installer/User Guide

Initial Appliance SetupThe Avocent® Universal Management Gateway appliance provides extensive access to attacheddevices. Consider the following securi

22...Avocent® Universal Management Gateway Appliance Installer/User GuideNOTE: For instructions on assigning an IPaddress using the CLI, see the Un

Initial Appliance Setup...23NOTE: If using DHCP, you must first find the IP address assigned to the appliance by looking at the DHCPleases on the ne

iTABLE OF CONTENTSProduct Overview1Features and Benefits1Secure access1Autosense1Web user interface (UI)3VGA and USB connections3CLI setup port3IPv4 a

24...Avocent® Universal Management Gateway Appliance Installer/User GuidePort Type Service Definition6443Trellis™ Platform OHS Servicesrv-Trellis-Pl

Initial Appliance Setup...25Order Service Action Use-case recommendation12 srv-SNMP AcceptOnly needed if centrally monitoring the appliance using a

26...Avocent® Universal Management Gateway Appliance Installer/User GuideOrder Service Action Use-case recommendationService-8 UI.34srv-UMG-Service-

Web User InterfaceOnce you have connected the Avocent® Universal Management Gateway appliance to a network,you can access the appliance with its web u

28...Avocent® Universal Management Gateway Appliance Installer/User GuideWeb UINumber Description1Title bar - Use the title bar to access the online

Web User Interface...29Example SidebarAdmin roleBy default, Admins have access to all the tabs of the web UI. Admins can access the Targets,Sensors,

30...Avocent® Universal Management Gateway Appliance Installer/User GuideTargetsThe information shown in the Targets tab is primarily read-only and

AdministrationWhen logging in as an Administrator, you will have access to the Administration tab. From this tab,you can configure and manage the appl

32...Avocent® Universal Management Gateway Appliance Installer/User GuideYou can use the buttons at the top of the screen to reboot, shut down or la

Administration...33Network SettingsClick Network Settings to configure the hostname, DNS, domain name, IPv4 default gateway andIPv6 default gateway.

ii...Avocent® Universal Management Gateway Appliance Installer/User GuideWeb UI Overview27Using the Sidebar28Admin role29Operator role29User role29T

34...Avocent® Universal Management Gateway Appliance Installer/User Guidewith other 10.x.x.x networks via the gateway assigned to GB2. A static rout

Administration...35the interfaces will be lost and communication with devices accessible through the ports within thebridge group will occur via the

36...Avocent® Universal Management Gateway Appliance Installer/User GuideTo delete a bridge group configuration:1. From the sidebar, click Network

Administration...37To add static routes:1. From the sidebar, select Network Settings - Routes. Any existing static routes are listed withtheir Desti

38...Avocent® Universal Management Gateway Appliance Installer/User Guide6. To edit an existing network, check the box next to the network under the

Administration...398. To edit an existing neighbor, check the box next to the neighbor under the Modify aBGPneighbor heading. When finished, click

40...Avocent® Universal Management Gateway Appliance Installer/User GuideUsers groupA user account must be defined for each user on the appliance or

Administration...41PreemptionLevelDescription6 The default level for the admin account. Only available to admins.5The default level for the factory

42...Avocent® Universal Management Gateway Appliance Installer/User Guide5. Check the box to enable the session time-out and enter the number of min

Administration...435. Enter the following information:a. The IP address of the authentication server.b. The Base Distinguished Name, which is the LD

Table of Contents...iiiTarget groups79Startup80Firmware80Backing up firmware81USBDevices82Sensors82Com Digital Input83Digital inputs84Environment84

44...Avocent® Universal Management Gateway Appliance Installer/User Guide2. Enter the IP address for the DSView™ server for authentication.NOTE: Thi

Administration...45For example, if an administrator configures the appliance to restrict user access to a target, theadministrator can assign users

46...Avocent® Universal Management Gateway Appliance Installer/User GuideAdministrators can configure ports, add users and manage power devices conn

Administration...47Target Access is the most permissive. As long as either a user, or a user's group has access, theuser will have target acces

48...Avocent® Universal Management Gateway Appliance Installer/User Guide3. For serial targets, use the drop-down menu to select the session access

Administration...49Physical Receptacle ControlIf you allow Physical Receptacle Control rights, you have rights to the following:• Targets Tab - Pow

50...Avocent® Universal Management Gateway Appliance Installer/User Guide• Targets Tab - Service Processor - <SP>- Power• Targets Tab - servi

Administration...51The appliance contains three preconfigured virtual interfaces named priv, kvm and spm. They haveunique names and IP addresses but

52...Avocent® Universal Management Gateway Appliance Installer/User GuideSerial SettingsFrom the sidebar, click Targets - Port Configuration - Seria

Administration...53NOTE: If DHCPis desired, the IPaddress of the virtual interface should correspond to a dynamic range onthe DHCPsettings page.

iv...Avocent® Universal Management Gateway Appliance Installer/User GuideCurrent, Voltage, Power Consumption, Energy Consumption113Settings113Power

54...Avocent® Universal Management Gateway Appliance Installer/User GuideThe lease bindings tell you which IP addresses have been dynamically assign

Administration...55manage certain classes of devices independently, the virtual interface must first be assigned an IP.The priv virtual interface is

56...Avocent® Universal Management Gateway Appliance Installer/User Guide2. Click Add to add a new user.-or-Click the username to edit the user.3. A

Administration...574. If you want to supply a username and password for the SP, uncheck the box and type in thedesired credentials. If you leave the

58...Avocent® Universal Management Gateway Appliance Installer/User GuidevKVMsession. If you wish to change the default vKVMoption and if vKVMis

Administration...59NOTE: Sessions to generic SPs will proxy through the appliance in the same way as sessions to all otherSPs.Discovery logThe disco

60...Avocent® Universal Management Gateway Appliance Installer/User GuideTo perform advanced sorting and filtering, the Discovery Log can be exporte

Administration...61You can also add multiple SPs at once by creating a customfile containing the IPaddress, port,username, password and SPtype of

62...Avocent® Universal Management Gateway Appliance Installer/User Guide2. Click Add to add new firmware to the repository.3. Use the drop-down men

Administration...63• Serial Management - Serial Console Ports.These settings govern the handling of serial port data within the appliance.NOTE: To r

Product OverviewThe Avocent®Universal Management Gateway appliance serves as a single point for secure localand remote access and administration of ta

64...Avocent® Universal Management Gateway Appliance Installer/User GuideParameter Descriptioninterval.Default: Normal.DTR Off IntervalInterval used

Administration...65Data loggingIf you enabled Serial Session Logging under the Data Buffering tab, you will be able to downloadthe logged data once

66...Avocent® Universal Management Gateway Appliance Installer/User GuideCASprofileFrom the CASprofile page, you can configure the serial console

Administration...67Type Protocol PortsAvocent® PMPDU (PM10/20/1000/2000/3000) Serial Any autosense portLiebert® MPH/MPX/MPH2/MPX2 IP-SNMPAny applia

68...Avocent® Universal Management Gateway Appliance Installer/User Guide2. Enter the community name string, use the drop-down menu to select either

Administration...69Asset LocationAsset tracking enables a user to determine the specific location of a device within a rack and alsotrack the moveme

70...Avocent® Universal Management Gateway Appliance Installer/User GuideThe KVM over IP functionality of the appliance provides enterprise customer

Administration...71UMIQ-v2 ModuleNumber Description1Module's RJ-45 connector. The v1 module has one port used to connect to the appliancevia a

72...Avocent® Universal Management Gateway Appliance Installer/User GuideWARNING: Never connect a network (switch/hub/firewall/router) between the a

Administration...73• Management - Displays whether the module is Pre-discovered, Managed or Not Managed.During the initial connection or during a fa

2...Avocent® Universal Management Gateway Appliance Installer/User GuideAvocent® Universal Management Gateway 4000 and 6000 appliances have 40 autos

74...Avocent® Universal Management Gateway Appliance Installer/User GuideFactory resetAfter the module has been configured, you can return it to the

Administration...75GeneralUnder the General heading you have the option to delete offline modules or automatically upgrademodules. By default, both

76...Avocent® Universal Management Gateway Appliance Installer/User GuideEncryption levelIn the Encryption Level area, specify an encryption level f

Administration...77• The virtual media access mode allows you to set the access mode for mapped drives to read-only or read-write. When the access m

78...Avocent® Universal Management Gateway Appliance Installer/User Guide7. For Virtual Media:a. Check the box(es) to enable virtual media, lock to

Administration...792. Under the Session Settings heading, use the drop-down menu to select the desiredresolution.3. Click Apply.4. If using a custom

80...Avocent® Universal Management Gateway Appliance Installer/User GuideTo modify a group:1. Click Targets - Target Groups then click on the name

Administration...81Upgrading the firmware from the web UIcan take from 90 minutes to two hours. During this time,the appliance will appear to be of

82...Avocent® Universal Management Gateway Appliance Installer/User GuideUSBDevicesFrom the sidebar, click USB Devices to view the name, type, info

Administration...83Number Name Type2 DO2 (Digital Output) Buzzer, Beacon and Door Lock3 DI1/DI2 (Digital Input) Vibration, Smoke, Leak, Door and Mot

Product Overview...3IP addresses can also be assigned statically to SPs, and the appliance can scan IP ranges todiscover them.When a port is in seri

84...Avocent® Universal Management Gateway Appliance Installer/User GuideDigital inputsThe digital inputs collect smoke, leak and motion data. They

Administration...85RS-485environment sensorRS-485 environment sensors collect temperature, humidity and water data. They can beconnected to the SNS

86...Avocent® Universal Management Gateway Appliance Installer/User GuideTo delete a delta calculation:1. From the sidebar, click Sensors - PDU Tem

Administration...87or log files.You can set up logging of messages for the following types of events:• Events of interest from the appliance• Sensor

88...Avocent® Universal Management Gateway Appliance Installer/User GuideTo configure Digital Output notifications:1. From the sidebar, go to Monito

Administration...895. Use the drop-down menu to select the Log Detail Level.6. Click Apply.To download the log file:1. Click Support.2. Click Downl

90...Avocent® Universal Management Gateway Appliance Installer/User GuideThird-party CertificateFirewall and NATThe firewall and NATfeature enables

Administration...91New virtual interfaces can be made for use with private ports by clicking Administration - Targets -Port Configuration - Network

92...Avocent® Universal Management Gateway Appliance Installer/User Guide3. Click the Left Arrow to move the interface back to the Available field,

Administration...93represents all possible hosts within the subnet. The best way to designate an IPrange of192.168.0.1-254 within a network definit